Account closure and reactivation

To deactivate, sign in and open Settings. If you cannot sign in, or want permanent data deletion rather than deactivation, email [email protected] from your registered email. Never send a password, PIN or gift-card code. Support will verify ownership before acting.

Deactivation retains your account records and card evidence for possible reactivation; it is not permanent erasure. Withdraw available funds to your linked bank before representative approval. Normal fees and minimums apply. Contact support if your balance is below the minimum or you cannot link a bank.